Avaya IP Office is an all-in-one solution specially designed to meet the communications challenges facing small and medium sized businesses. Due to its modular design, IP Office can scale from 2 to 360 extensions to meet the needs of home offices, standalone business locations, and networked branch and head offices. Built on Avaya's latest advancements in converged voice and data technology, small-mid sized businesses can benefit from many of the advantages that sophisticated communications can deliver.
Voice Solution
With Avaya IP Office, you can choose the solution that is right for your business. Use it as PBX with hundreds of features. Up to 256 extensions. Display phones. Desk and PC-based IP phones and consoles. Paging. In-building wireless. Standards-based interoperability with other PBXs.
Data Solution
Use it as a data solution to deliver both local area and wide area networking capability. Integrated dual-speed LAN ports for linking computers and high-speed access to the Internet. Integrated firewall. Remote access server.
Networking Solution
IP Office also provides networking capability so you can deploy the solution that's right for your business across a number of locations with one central management point. Link your offices on one phone system with centralized administration and shared messaging. IP Telephony and VoIP.
Applications Platform
The IP Office is also an applications platform delivering the tools that could help you improve customer service and satisfaction, increase productivity, and boost your bottom line. Multimedia call routing—voice, e-mail and Web chat. Queue management. Up to 75 agents. Wallboards. Management by exception. Real-time tracking and analysis.
Improve Productivity
The IP Office can also help businesses to improve productivity in the work place. Voicemail. Auto attendant. Unified voicemail/email. Personal Number. Call recording. Easy-to use graphical interfaces. Full synchronization with Microsoft® Exchange. Support for remote working is an integral part of the portfolio ensuring that home and mobile workers can work as effectively remotely as they could from an office location.
Easily Managed
The full IP Office solution is easily managed through IP Office Manager, a Microsoft® Windows®-based PC software application, that connects to the Avaya IP Office system using the TCP/IP protocol. Users will benefit from the PhoneManager Applications.
Easily Expanded
Every IP Office platform protects your investments by supporting common software, telephones, and applications, and a range of device and user capacity. Expansion modules help you meet your changing or growing needs while retaining the cost-effectiveness of your original investment.
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