From time to time during the life of a telecoms setup things will change, new staff, different priorities, problems identified. In addition, new technologies may present themselves that can be integrated into your setup, or compliance issues may arise that require changes to be made. In our periodic performance review we will consult with all key members of staff in order to elicit either problems that need correcting or improvements that can be made. Many systems are now self managed, so changes are made by the end user through their own interface, this requires training which occupies the resources of a member of staff. After the performance review, any changes that are required will either be communicated concisely to the service provider or carried out directly by us, having become familiar with the specific interface.